Our Services


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GUEST APPROVAL AND COMMUNICATION

  • Guest vetting and approval which can be bespoke for your home.
  • Average response rate within 1 hour to keep your listing at the top of Airbnb searches for your area.
  • Local point of contact for your guests before, during and after their stay.

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DYNAMIC PRICING & CHANNEL MANAGEMENT

  • Airbnb pricing strategy customised to your home's availability.
  • Lettsgetsmart's own pricing software developed by our revenue management specialists to optimise your nightly rate.
  • Multi-channel management with Airbnb, HomeAway & other homeshare platforms.

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INTERIOR DESIGN

  • Full set-up and home redecorating including hand-picked furnishings from our design experts.
  • Soft furnishings to give the finishing touches for the perfect Airbnb pictures.
  • Professional photography for every new home.

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24/7 SUPPORT

  • Assist guests, handyman to fix & maintain things, help if guests lose key, etc.

HOTEL-STYLE CLEANING AND LAUNDRY

  • Housekeeping team employed directly by Lettsgetsmart and trained to hotel standards.
  • All the toiletries and home essentials replenished for you: Shampoo, shower gel, toilet rolls, tea, coffee sugar etc.
  • Best quality linen and sets of towels for your Airbnb guests.

MAINTENANCE SUPPORT AND COORDINATION

  • 24/7 responses to urgent maintenance issues when your guests are in-stay.
  • Coordinating your routine maintenance such as heating and hot water.
  • Check-ups and reports on condition of your home and any potential issues.