1. Dedicated, very experienced manager with sole charge of each property; 2. Managers control pricing, not free bots or chat bots. We know that works better. 3. We are never happy with last year's income; we aim to upgrade. 4. Our managers treat each property as they would their own. Short letting is a cottage industry, not a scalable volume business.
Short-let and Airbnb property management in London requires personal care and dedication, not booking algorithms and automated chat lines. Then switch to longer lets on the low periods. A dedicated and personal property management service that offers you a better return on your property portfolio.
To succeed on Airbnb, adjust prices often, update photos, write clear descriptions, maintain high standards, and aim for Superhost and Guest Favorite status. Expand across platforms and choose your cancellation policy wisely.
BOOKING COMPLETED
SUCCESSFUL GUEST EXPERIENCES
CURATING LONDON SHORT LETS
Each property has its own manager who is 100% responsible all day, all night. No different departments pushing issues into other people's trays. You speak direct to your manager at all times. Each one has many years' experience and will give references to prove it. They do the listings, the pricing, the guest relations, the property management and if necessary, the maintenance. Lettsgetsmart manages all payments to the landlord via Client Money Protect covered bank accounts.
We started by letting our own apartments in London W10. We have grown by personal referral over 8 years. We operate only in Central London. Many of our clients have been with us for most of our history.
We make the property stand out in the market; new photos; new features; understanding what attracts the short term guests. It is a changing market and we see the changes and react.
The London short let market varies every year and during the year. Big earnings in summer balance lower winter income. This often calls for longe winter lets.
Revenue depends on reviews; reviews depend on satisfaction...making guests feel liked and wanted is what matters. Looking after the small things is the way it is done.
Listing designs and updates; photos; new channels; all bookings and guest relations; guest interaction; cleaning; maintenance issues; utilities if required.
Get to know the passionate people behind LettsGetSmart
Real experiences from property owners and guests who trust us to deliver exceptional results
The professionalism of the team has given us the confidence that our property is taken care of and that our investment property is being managed to a very high standard.
Along with the increase in bookings, they have taken on the day-to-day management of the property and done so with a high level of professionalism and efficiency. Bill, the CEO, has a high degree of integrity and trust that is key in a business relationship like this.
LettsGetSmart took over the management of my lettings and they have more than met my expectations. Monthly income has been twice what I was receiving on long term rental.
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